About
Peter Merrett & The House of Wonderful is a keynote speaker for hire in Sydney, NSW.
Thirty years as a chef, a luxury hotelier and a corporate leader gave Peter Merrett a particular view of service, and it runs through everything he says on stage. Australia's 2024 Keynote Speaker of the Year, he speaks on leadership, customer service and bringing some wonder back into how workplaces treat people. He treats a keynote as a performance rather than a presentation, tailoring it to the room the way he once tailored a guest's stay, and he'll happily accept the comparison people make to Willy Wonka and Heston Blumenthal. Sydney-based. Works as an opening or closing keynote, and also runs masterclasses from 90 minutes to a full day, leadership coaching and mystery shopping. Bring a lapel mic and connect him to the room audio, because music is part of it.
Watch
The show
Peter treats time on stage as a performance, not a presentation, and that distinction turns out to matter. Thirty years running kitchens, hotels and corporate teams gave him the material, and it comes out as stories and practical recipes rather than theory. The argument underneath is simple enough: workplaces where people feel valued and appreciated hold onto staff, and their customers notice. He's blunt about the idea that better service needs big budgets and new systems. It doesn't. As Australia's 2024 Keynote Speaker of the Year, he tailors the session to the room in front of him, the way he once tailored a guest's stay.
On the day
A lapel mic. Music is built into the production, so a connection into the conference room's audio system makes a real difference to how the whole thing lands. Peter's keynotes are designed to open or close a program rather than sit somewhere in the middle.
Performance options
The keynote is the core of it, written for the opening or closing slot. Masterclasses and workshops run from 90 minutes up to a full day, depending on how deep you want to go. There's also leadership and workplace transformation coaching for teams doing the longer piece of work, and a mystery shopping service that looks at your customer experience from the outside. All of it gets custom built for the organisation rather than pulled off a shelf.
Insurance and paperwork
Public liability insured
